IOS 12.1
IOS 12.1
Really enjoy this game. Having issues since upgrading to IOS 12.1 on my iPad mini 4 game crashes soon after loading like 10-15 sec. does not happen on my iPhone 6s plus or iPhone 7 just the iPad mini. I have deleted and re downloaded the app no change.
Any help appriciated
Any help appriciated
Re: IOS 12.1
FYI mis type in my part it's a iPad mini 3
Re: IOS 12.1
There might be a possibility that the new system is not compatible with the game anymore. Let's wait for the moderators feedback about it.
Re: IOS 12.1
We're working to track down this bug. The game still works fine for most devices, so it's a bit of a mystery why some devices now crash. I hope to have a better update next week.
Re: IOS 12.1
Also crashes all three versions of Lux installed on my 128GB iPad, which is about 4-5 years old.
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- Lux Newbie
- Posts: 1
- Joined: Wed Dec 05, 2018 5:18 am
Re: IOS 12.1
Same problems here on an original iPad Air.
Re: IOS 12.1
I cannot play anymore since IOS 12upgrade!
I tried to contact you by mail and on Facebook but you did not reply to my messages...
Can you suggest a solution?
I tried to contact you by mail and on Facebook but you did not reply to my messages...
Can you suggest a solution?
Re: IOS 12.1
Me too. Please fix, Sillysoft, or refund.
Re: IOS 12.1
Hi guys, we're working to track down this problem, but it's proving hard, since it doesn't happen for most people. We just pushed out app updates this past weekend that brings the apps closer to modern systems, and will hopefully help show us where the problem is... Thanks for your patience.
If you want a refund de to it not working, please contact apple app store and they should give you one. Only apple can handle app refunds.
But stay tuned...
If you want a refund de to it not working, please contact apple app store and they should give you one. Only apple can handle app refunds.
But stay tuned...
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- Lux Newbie
- Posts: 1
- Joined: Sun Dec 30, 2018 3:17 am
Re: IOS 12.1
Just to add to the awareness on this, I upgraded to 12.1.1 yesterday and now neither of my Lux games (the basic one and the paid-for one) will work. As soon as the game loads the screen goes back and I end up back at the desktop. This is on an iPad which is about 4 years old.
Re: IOS 12.1
I don't have a problem on my iPhone….
Re: IOS 12.1
I'm trying to acquire a device that exhibits this problem. If anyone has this crash and lives in Vancouver, BC or nearby please let me know
Re: IOS 12.1
Crashes on me too: please send solution- help!!!
Re: IOS 12.1
We have a test fix that is working for beta testers! Fixed app should be released next week. Sorry for the delay
Re: IOS 12.1
May post this under the wrong topic, but same issue. Never had a problem with this game have had it for several years. Just payed to remove ad. After paying it shuts down rigt after the start up finish loading. This is on my android phone.
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