IOS 12.1

Game of universal domination. New dice available free upon request.
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mbidinger
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IOS 12.1

Post by mbidinger » Fri Nov 09, 2018 12:44 pm

Really enjoy this game. Having issues since upgrading to IOS 12.1 on my iPad mini 4 game crashes soon after loading like 10-15 sec. does not happen on my iPhone 6s plus or iPhone 7 just the iPad mini. I have deleted and re downloaded the app no change.

Any help appriciated

mbidinger
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Re: IOS 12.1

Post by mbidinger » Sat Nov 10, 2018 12:31 pm

FYI mis type in my part it's a iPad mini 3

mrgrtt123
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Re: IOS 12.1

Post by mrgrtt123 » Mon Nov 12, 2018 12:20 am

There might be a possibility that the new system is not compatible with the game anymore. Let's wait for the moderators feedback about it.

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dustin
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Re: IOS 12.1

Post by dustin » Fri Nov 16, 2018 5:54 pm

We're working to track down this bug. The game still works fine for most devices, so it's a bit of a mystery why some devices now crash. I hope to have a better update next week.

dcoppenh
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Re: IOS 12.1

Post by dcoppenh » Sat Nov 24, 2018 5:36 pm

Also crashes all three versions of Lux installed on my 128GB iPad, which is about 4-5 years old.

Capricious
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Re: IOS 12.1

Post by Capricious » Wed Dec 05, 2018 5:21 am

Same problems here on an original iPad Air.

Roberto
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Re: IOS 12.1

Post by Roberto » Tue Dec 11, 2018 5:33 pm

I cannot play anymore since IOS 12upgrade!
I tried to contact you by mail and on Facebook but you did not reply to my messages... :(

Can you suggest a solution? :idea:

Wormwood
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Re: IOS 12.1

Post by Wormwood » Fri Dec 14, 2018 6:35 pm

Me too. Please fix, Sillysoft, or refund.

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dustin
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Re: IOS 12.1

Post by dustin » Mon Dec 17, 2018 11:59 am

Hi guys, we're working to track down this problem, but it's proving hard, since it doesn't happen for most people. We just pushed out app updates this past weekend that brings the apps closer to modern systems, and will hopefully help show us where the problem is... Thanks for your patience.

If you want a refund de to it not working, please contact apple app store and they should give you one. Only apple can handle app refunds.

But stay tuned...

Gillman1998
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Re: IOS 12.1

Post by Gillman1998 » Sun Dec 30, 2018 3:20 am

Just to add to the awareness on this, I upgraded to 12.1.1 yesterday and now neither of my Lux games (the basic one and the paid-for one) will work. As soon as the game loads the screen goes back and I end up back at the desktop. This is on an iPad which is about 4 years old.

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CET
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Re: IOS 12.1

Post by CET » Mon Dec 31, 2018 7:03 pm

I don't have a problem on my iPhone….

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dustin
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Re: IOS 12.1

Post by dustin » Thu Jan 03, 2019 2:29 am

I'm trying to acquire a device that exhibits this problem. If anyone has this crash and lives in Vancouver, BC or nearby please let me know

Papa joe
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Re: IOS 12.1

Post by Papa joe » Fri Jan 11, 2019 10:12 am

Crashes on me too: please send solution- help!!!

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dustin
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Re: IOS 12.1

Post by dustin » Fri Jan 11, 2019 5:57 pm

We have a test fix that is working for beta testers! Fixed app should be released next week. Sorry for the delay

Ksch
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Re: IOS 12.1

Post by Ksch » Wed Apr 17, 2019 9:52 pm

May post this under the wrong topic, but same issue. Never had a problem with this game have had it for several years. Just payed to remove ad. After paying it shuts down rigt after the start up finish loading. This is on my android phone.

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